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LaSalle Heating, Furnace, and Air Conditioning Service Testimonials
Amazing service!! Scott and his team have been to my home a few times over the past 10 years, we would never look anywhere else for trust and help!!!
Charlie to the rescue! Our furnace stopped working on Fri morning before a long holiday weekend and high temps of -10 in the forecast. Charlie was at the door within a half hour and worked hard to provide a solution (was a unique issue) that was cost effective. He was very friendly, helpful and even provided space heaters for the meantime!
It’s like having the “Dr. House” of HVAC systems come over! My furnace was out in the middle of winter and I had previously had 2 other guys come take a look at it and both times it was misdiagnosed. It would work for a day or a week and then out again. So I called LaSalle and they spent some serious diagnostic time on my furnace and fixed it for just the price of the diagnosis charge. And they brought me heaters when they had to come back the next day!. Call these guys.
Scott was awesome! I called them about an issue but they were all booked for the day. Instead of making me call another company or hanging up, he walked me through the solution over the phone and my heat works again! Fantastic customer service! Didn’t even have to schedule an appt!! So cool!!
Excellent Service! I called Scott at 9 AM on Sunday morning and had a working furnace at 10:30. I would highly recommend LaSalle for anybody. Great work!
We live out in wilko, and had to call these guys on a Saturday. Our house had gotten really cold. Repair took 8 seconds so they graciously helped with the service call. He then taught me how to check some of the easy things, framed up how the purchase of a new furnace will go and taught me about the brands. Another competitor had installed a new air conditioning for us this past summer, and that technician told me brand didn’t matter and he wasn’t sure what they’d put in then they put a very cheap mode. I liked parallel a great deal
I was EXTREMELY impressed with the service and professionalism of Lasalle Heating and AC! Our AC unit stopped performing on one of the hottest days this year. Even with a busy schedule, they still made every effort to get a technician out in less than an hour. Our air conditioner was fixed in no time and at a VERY reasonable price. We will definitely use Lasalle Heating and AC again and would highly recommend them to anyone in the area without question!
Furnace was making a terrible racket. Googled Hvac and these guys came top recommended. Called and got same day scheduling. Charlie and Max came out on time and were fast and efficient. They really knew what they were talking about. Best yet they took care of the problem. These will be my go-to guys for Hvac.
Scott was fantastic. He came on time and not only analyzed the current situation but let me know what to be looking for moving forward. He was great. When I need more work done I know who I will be calling.
I will never call another heating or air conditioning company besides Lasalle again. My experience with them was second to none. My furnace quit working yesterday and I tried what I could to try to fix I but was not successful. So at 10:00 PM I called Lasalle and Scott said he could send someone out right then or the next morning. I chose the next morning at 7:00AM and Max showed up exactly on time. He was extremely friendly and more than helpful. Within 5 minutes he told me what was wrong and gave me my OPTIONS. The part that was bad could be replaced for $260 according to Max. My other option would be to replace the furnace. My furnace is from 1991 so I realize it could be on it’s last leg. He explained to me that based on the fact that I only plan on living in my house for another 5 years, it may make sense to replace the furnace so I get to experience the benefits of a new furnace rather than replacing it right before I sell the house. He explained different options of furnaces and the benefits of them all but NEVER once pressured me into a decision of either repairing my current furnace or replacing it. I felt like I was given all of the facts and a professional suggestion but then without any complications, able to make my own decision. I chose to repair the furnace with the idea that based on his recommendation I will replace it in a year or so once I can save for it. He ordered the part and called me 2 hours later and asked when I wanted him to put it in. I said I was at work until 6 that night so the next day would work but he was more than willing to turn his work day into a 12 hour day to come back that night and get my heat working again. His diagnosis was correct and by 6:30 my heat was working. What my experience came down to was, Lasalle is beyond honest, friendly, hardworking, skilled, timely, and hands down the best heating and A/C company you could deal with. I never once felt pressured like I worried I would when picking a company to fix my furnace but I was given expert advice and that is all I could have asked for. Thank you Max and Lasalle heating and AC. I’ll call you when it’s time to replace the furnace or if I have any issues before then.
I don’t write reviews, but Scott and Max were fantastic! I called Scott on a Monday morning, and less than an hour later, he was at my house with a diagnosis for my air conditioner. Due to age, I decided to replace the furnace and air conditioner. Two days later, Max had my system up and running and did a great job! He explained everything from operation, maintenance, rebate and warranty information and stayed until all my questions were answered. They are highly focused on customer service and it shows!
Called LaSalle because our a/c was turning on, but no air was coming through the vents. They came the same day I called them and Charlie was able to diagnose and fix the problem. Highly recommend using them as they are fast, friendly, affordable and will go the extra mile to get the job done and make sure the customer is satisfied. Thank you to Charlie and LaSalle!
The Integrity behind this company is impeccable! Their service and care is the best around. No need to look anywhere else! Thank you for being so honest. I recommend you to everyone I know.
I called on a Monday morning about an air conditioner issue and I was promptly called back to schedule a service call. They tech was on site very quickly and resolved the issue while he was there. I could not be happier with their service!
I also purchased a new furnace and AC unit from LaSalle about 3 years ago. Their prices were very competitive and the units have performed very well. The left the work area neat and clean. Great job!
Fast, great service.
Fantastic Service! Our furnace stopped working New Years Eve, we called, had the company owner to our house within an hour after we called to service and look at the furnace. We ended up needing a new one, so he came the next day (New Years Day) to replace the furnace. He also lent us space heaters for the time being, free of charge. Very friendly and quality service, would happily recommend to anyone!
Outstanding customer service. Great local business that cares about the products they install and people they serve. Prices were the best around. I highly recommend using this company for any heating or air systems you want installed or serviced.
I never write reviews but these guys were awesome. They responded quickly and after finding out the circuit board on my furnace was bad and that they didn’t have the part on hand, they were able to get one on a truck from Duluth and had it installed within hours. The price was also very reasonable.
The owner himself came out to my house within 2 hours of my call, even on a very busy and hot day. He fixed the AC right away for a VERY reasonable price and was very friendly and professional. Also used these guys on a rental unit they came the same day and recharged the unit no problem. Highly recommended!
When our furnace went out in the new house we bought, we called someone else initially who said they didn’t know what was wrong, couldn’t fix it, and that we needed to buy a new furnace, then collected their money for showing up and left again. We called lasalle and max came and fixed it up and showed us what was wrong and didn’t even charge us after hearing what we’d already gone through that day. He and my husband geeked out over furnace technology and our old furnace has gone out a couple of times since and max has come over and fixed it up again for us. We’re going to have to bite the bullet and replace it soon and we will certainly hope to work with lasalle to get that done. It is rare to have great service these days, but these people pull it off.